Dear Karen
How to navigate uncomfortable conversations with clients
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Introduction
Your client is a No-Show
Your client is late AGAIN
Your client always tries to squeeze in last minute
Your client answers her phone during her service
Your client always brings her kid
Your client likes to have inappropriate conversations
Your client talks and moves a lot during her appointment
Your client isn’t following home care instructions
Your client forgot to pay
Your client wants her money back
Your client wants an unachievable look
Your client tries to negotiate the price
Your client is super picky
You’re changing locations
You’re raising your prices
Conclusion